Frequency Asked Questions

MoveAmerica is a large established moving company. How is it able to offer pricing so much lower than other moving companies?

Answer:MoveAmerica charges you at common carrier cargo rates, which are much less than the “van line” rates charged by most full service carriers. We are able to do that because you are loading your own truck and because we have come up with a more efficient way to move and have passed along the savings to you. The key is that we only drive full trucks, thereby increasing our productivity. If your possessions only take up one half of a truck, we load the truck with commercial cargo so that our trucks are always carrying full loads.

If I sign up with MoveAmerica, what do you deliver to my home?

Answer:MoveAmerica delivers a 28 foot long enclosed commercial trailer on wheels known in the moving industry as a "pup". Some call this a container, or a pod. We call it a trailer or pup. The trailer is 9 feet high and 8 feet wide inside compact enough to fit in most driveways. We bring the trailer attached to a tractor, disconnect the tractor, and leave the trailer at a spot that you designate.

Does MoveAmerica deliver directly to my door?

Answer:Yes, MoveAmerica delivers a trailer to your door on both ends of your move at no extra cost.

How many days do I have to load and unload the trailer?

Answer:You are allowed two business days free of charge (don't count weekends or holidays) to load and unload. If you keep the trailer over the weekend, those days are also free to you. For instance, you could receive a trailer at 1PM on Friday and not be required to return it until 1PM the following Tuesday.

What days of the week will MoveAmerica pickup and deliver my trailer?

Answer:MoveAmerica will pickup and deliver trailers on business days. Weekend or holiday service may be available at an extra charge. Please ask your MoveAmerica representative for details.

Who do I call after my shipment is loaded and secure behind my bulkhead?

Answer:Call MoveAmerica's office at 1-877-495-9555 and we will have the trailer picked up and started on its way to your new home.

Are there any other family’s furniture on the trailer with mine?

Answer:Yours is the only household goods shipment on the trailer. After you have finished loading, we pickup the trailer and bring it to our local terminal where we complete loading the trailer with dry commercial cargo (boxes) on pallets. The trailer leaves the terminal that night to begin moving to your new home. This commercial cargo will never be seen by you.

How long does it take for me to get my shipment?

Answer:On an average, your trailer will move about 500 miles each business day after pickup from your residence, and will be available for delivery the first business day following arrival at the destination terminal.

Who will be driving the truck moving my shipment?

Answer:MoveAmerica partners only with large commercial trucking companies, such as UPS Freight, who employ experienced professional drivers to move your shipment. MoveAmerica does not contract with small operators or independant contractors.

If I don’t want to load my trailer, Can MoveAmerica arrange loading and unloading of my shipment?

Answer:Yes, MoveAmerica can arrange professional loaders and unloaders at your request. Please call 1-877-495-9555 for details.

If I am in the military using MoveAmerica for my PPM, will MoveAmerica provide me with certified weight tickets?

Answer:Yes, MoveAmerica will provide both light and heavy weight tickets that the T.O. needs to reimburse you for your move.

To what geographic areas does MoveAmerica provide service?

Answer:As long as you are moving over 100 miles MoveAmerica can provide service nationwide with some small exceptions. When you request a quote though our Instant Quote system, any location we quote is a location we service. In additiona to the Continental US, we can move you to Alaska and Canada. If you are moving to a location that is off the beaten path please call 1-877-495-9555 and ask your MoveAmerica representative if we can provide service.

To get more information about the advantages of moving with MoveAmerica call 1-877-495-9555. Call us anytime from 8am EST to 8pm EST Mondays through Fridays. Saturdays 10am EST to 3pm EST or get an Instant Quote right here.